Cookies are small text files placed on your device when you visit the SWAT website or use our platform. They help us recognize your browser, remember your preferences, and understand how you interact with our services. This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
This policy applies to all visitors and users of the SWAT website, dashboard, and any related services. By continuing to browse our site with cookies enabled in your browser settings, you consent to our use of cookies as described below.
What types of cookies do we use?
We use four categories of cookies on the SWAT platform. Strictly necessary cookies are required for basic functionality such as user authentication, session management, and security features. These cannot be disabled without affecting core platform operations.
Performance and analytics cookies collect anonymized data about how you use our platform, including pages visited, time spent on each page, dashboard load times, and error encounters. Functional cookies remember your preferences such as language settings, selected warehouse views, and display configurations to provide a more personalized experience.
Marketing and targeting cookies may be set by our advertising partners to build a profile of your interests and show relevant advertisements on other sites. These cookies track your browsing activity across websites and help us measure the effectiveness of our marketing campaigns.
How do we use cookie data?
Strictly necessary cookies ensure that the SWAT platform functions correctly. They enable essential features such as secure login, session persistence across warehouse management workflows, and load balancing across our servers. Without these cookies, services you have requested cannot be provided.
Analytics cookies help us understand how users navigate our dashboard, which features are most frequently used, and where users encounter difficulties. This data allows us to optimize the platform layout, improve page load performance, and prioritize feature development based on actual usage patterns across the warehouse network.
Functional and marketing cookies enhance your experience by remembering your preferences and delivering relevant content. For example, functional cookies store your preferred fulfillment dashboard layout, while marketing cookies help us show you relevant information about SWAT services and warehouse alliance programs that match your business needs.
Do we use third-party cookies?
In addition to our own cookies, SWAT partners with third-party services that may place cookies on your device. Google Analytics helps us analyze website traffic and usage patterns. These third-party cookies are governed by their respective privacy policies. We do not have control over how third parties use their cookies, but we only partner with providers that meet our data protection standards.
How long do cookies stay on your device?
Session cookies are temporary and are automatically deleted when you close your browser. Persistent cookies remain on your device for varying periods depending on their purpose. Analytics cookies are retained for up to 24 months, functional preference cookies for up to 12 months, and marketing cookies for up to 90 days. You can delete cookies at any time through your browser settings.
How can you manage your cookies?
You can manage your cookie preferences at any time through our cookie consent banner, which appears when you first visit our site. Most web browsers also allow you to control cookies through their settings. You can typically find these options in the Privacy or Security section of your browser. Please note that disabling certain cookies may limit your ability to use some features of the SWAT platform, such as remembering your login state or dashboard preferences.
What are your cookie choices?
You have the right to accept or refuse non-essential cookies at any time. Strictly necessary cookies cannot be refused as they are essential for the platform to function. If you choose to disable analytics, functional, or marketing cookies, you can still use the SWAT platform, but some features may not work as intended. Your dashboard layout may not be remembered, and you may see less relevant marketing content.
How can you contact us about cookies?
If you have questions about our use of cookies or wish to update your cookie preferences, please reach out to us through any of the following channels. We are happy to help you understand how cookies work on our platform.
- Email us at [email protected] for cookie-related questions or preference requests.
- Submit a request through the contact form on our website at swatai.inc/contact.